Once the contract is signed and the teams are assembled, the project business analyst begins working directly with the customer. In addition to gathering business and functional requirements, there is also a simultaneous phase of adapting the basic design. This phase usually takes several weeks and results in the deployment of an as-is solution in a test environment. Following this, there is a stage of integrating the solution and implementing scheduled waves of change requests. Prior to the official launch, we thoroughly test the solution, finalize documentation and manuals, and provide necessary training to the client's staff. After the project is completed, we enter a post-warranty stage where we offer system maintenance, technical support, and develop new functionalities based on the client's needs. We strive to maintain our ability to rapidly onboard and deploy for each new client, avoiding unnecessary bureaucracy and remaining highly flexible in anticipation of capacity growth.

Yes, we offer the source code for the platforms. Additionally, we provide assistance to your developers to enhance their adaptation process.

Certainly, this is a crucial capability. We have the ability to create both closed loop and open loop solutions, depending on the specific requirements of your business. Our solutions can seamlessly integrate with core banking systems, payment systems and gateways, money transfer services, various service providers, utility payments, third-party verification/KYC, AML, and BI, among others.

For every project, there is a specialized team consisting of around 7±2 software engineers. This team includes a scrum master (project manager), a business analyst responsible for gathering requirements, a Lead developer (solution architect), a senior back-end developer, a few mobile app developers, and a QA lead.

A digital wallet is a mobile wallet application that stores payment information and allows users to make digital payments securely and conveniently.

Mobile wallet solutions, also referred to as eWallet apps, allow users to connect their payment cards or bank accounts to their mobile devices in order to facilitate payments using mobile payment applications.

There are several emerging digital payment methods available today, such as peer-to-peer payments, mobile payments, and digital wallets.

Fintech banking involves utilizing technology to provide customers with financial services, such as online banking, mobile banking, and digital wallets

Open loop payment systems are payment networks that allow transactions at various merchants, whereas closed loop payment systems are limited to specific merchants or a group of merchants.

A cashless payment system refers to any form of payment that does not involve physical currency, including credit cards, digital wallets, and mobile payments.

1. QR code mobile payments involve the use of a QR code to start a payment transaction. The individual scans the code using their mobile device, leading them to the payment gateway.

NFC mobile payments use near-field communication technology to allow contactless payment transactions between a mobile device and a payment terminal.

A digital wallet platform is a technology that allows users to store, manage, and transfer their digital assets securely.

1. Customer loyalty programs provide incentives for customers who consistently make purchases or exhibit specific behaviors. Tailored rewards cater to each customer's unique buying habits, fostering trust and long-term relationships with businesses.

Personalized rewards within a mobile eWallet app are designed to cater to the unique needs and preferences of individual customers. These rewards can come in the form of discounts, points, cashback, or freebies, and are typically given in exchange for specific actions or behaviors, such as making a purchase, referring a friend, or completing certain tasks. When integrated as part of a built-in rewards program within a mobile eWallet app, personalized rewards can greatly enhance customer loyalty in several ways. Firstly, they create a sense of exclusivity and recognition for customers, making them feel valued and appreciated by the brand. This, in turn, leads to increased engagement, repeat purchases, and positive word-of-mouth referrals. Secondly, personalized rewards incentivize customers to use the app more frequently and explore its various features, such as adding funds, making payments, or checking their account balance. This increased usage and retention of the app can result in higher customer lifetime value and revenue for the business. Lastly, personalized rewards provide valuable insights and data about customer behavior and preferences. This information can be utilized to enhance the overall customer experience and tailor marketing and promotional campaigns to specific segments or individuals. In conclusion, personalized rewards within a mobile eWallet app are a powerful tool for fostering customer loyalty. By offering customers a personalized and engaging experience, these rewards enable businesses to gain a competitive advantage, boost customer retention and lifetime value, and drive long-term revenue growth.